Account Management

Update Information

• How do I update shipping/billing information?
• How do I update my address?

Account Cancellation

• Do I get a refund if I cancel midway?
• Do I need to return items after I cancel?
• How do I cancel my membership?

Pause membership

• How do I unpause or reactivate my account?
• Can I have my membership put on hold for a short duration?

Password reset

• What if I forget my password?

Unsubscribe

• How do I stop or unsubscribe from Banana Republic Style Passport promotional emails?