After you’ve registered for Banana Republic Style Passport, you can start creating a virtual Closet. Begin by logging in to your registered account and clicking on the hanger icon in the upper right hand of the page. You’ll be directed to the Your Closet page where you can view the following: the At-Home section, the On-the-Rack section, and the On-Hold section.
The At-Home section shows all items that have been shipped to you. This includes items that are on their way to you, ones that are in your possession, and ones that are being shipped back to us. You can also track packages and buy items in this section.
The On-the-Rack section shows all items that you would love to rent from us. These are items that you’ve selected and placed in your Closet. Make sure you fulfill your Closet minimum of eight (8) items to receive the best shipping experience possible and to ensure you’ll start receiving boxes from Banana Republic Style Passport.
We suggest maintaining twenty (20) or more items in the On-the-Rack section of your closet for the smoothest experience. Add as many clothes to your virtual Closet as you want. A full, healthy Closet leads to quicker, faster shipping turnarounds. Try things you may not want to buy, but want to try - there are no strings attached.
The On-Hold section shows all the items you would love to rent from us at a later date or just want to keep an eye on. This is a great place to bookmark items you want to save for later when it’s the appropriate season or occasion. It’s a great place to save sweaters in the summer, and that cute sundress in the winter. When the time’s right, simply move an item to the On-the-Rack section with a quick click.
You can also choose to delete an item if you’re no longer interested in receiving it. Click Hold or Delete under the image of your choice to perform this action.
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